An AI chatbot for customer support that answers from your content
Most support tickets ask the same questions your help centre already answers. Train an agent on those docs and it replies instantly, around the clock — strictly from your content, with a citation on every answer, and an honest “I don't have that yet” when a question falls outside it.
Free forever plan · No credit card required · 2-minute setup
The same questions, answered the same way, all day
“Where is my order?” “What's your return window?” “How do I reset this?” Your team types the same answers over and over, while customers wait hours for a reply that already exists in your help docs. The fix isn't a bot that improvises — it's a bot that reads the same documentation your team does, and answers from it word-for-word faithfully.
How a support agent works
1. Add your support content
Point the agent at your help centre with a sitemap crawl, add individual help pages by URL, upload policy documents (PDF, DOCX, TXT, Markdown, HTML, CSV, JSON, XML), or paste your FAQs as text. The agent learns your content — nothing else.
2. Set the ground rules
Give the agent a support persona and switch on “My Data Only”: it answers strictly from the sources you provided, cites the source behind each answer, and politely declines anything your content doesn't cover instead of improvising a policy.
3. Put it where customers are
Embed the chat widget on your website with one script tag, share the agent through a public link, or connect it through the REST API. Your team keeps handling the cases that genuinely need a human.
Support answers you can stand behind
The risk with AI support isn't silence — it's a confident wrong answer about your policies. AgentoGPT is built to avoid exactly that.
Citations on every answer
Each grounded answer shows the source it came from, so customers — and your support team — can check it against the real help article or policy.
It declines instead of inventing
A support bot that makes up a refund policy is worse than no bot. In “My Data Only” mode the agent says it doesn't have that information yet, rather than guessing at your terms.
See what customers ask
Built-in analytics and conversation history show the questions coming in — including the ones your content doesn't answer yet, so you know which help article to write next.
Related: AI chatbot for your website · AgentoGPT vs CustomGPT · CustomGPT alternative
Customer support chatbot — common questions
Can an AI chatbot handle customer support?
It can handle the large, repetitive share of it: the questions your help docs already answer — shipping times, returns, account basics, product how-tos, opening hours, warranty terms. An AgentoGPT support agent answers those instantly from your own content, with citations. Questions that need judgement, account access or a human touch still belong with your team; include your contact details in the agent's sources and it can point people to the right place.
Will it make up answers about our policies?
Not in “My Data Only” mode. That setting restricts the agent to the sources you gave it: it answers from them, cites them, and — when a question isn't covered — politely says it doesn't have that information yet instead of inventing a policy. That's the mode we recommend for support.
What content should I train a support chatbot on?
Start with what your team already repeats: your help centre or FAQ pages (a sitemap crawl imports them in one go), your shipping, returns and warranty policies, product manuals, and pricing or plan explanations. If customers ask it, and the answer is written down somewhere, it belongs in the agent's sources.
How is this different from using ChatGPT for customer support?
A general chatbot doesn't know your business — it can sound confident while inventing your refund window. An AgentoGPT agent is trained on your content, shows the source for its answers, and can be restricted to only that content, so customers hear your actual policies in your tone of voice.
How much does an AI support chatbot cost?
You can pilot one free: the Free plan includes 1 agent, 5 sources and 100 messages a month. To put the widget on your website, Starter is $19/mo with 50 sources, 5,000 messages and the embed widget; Pro at $79/mo adds custom branding and 50,000 messages for busier support queues.
Let your help docs answer the tickets
Train a support agent on your FAQs today — free to pilot, live on your site when you're ready.